Basic Life Support / Conflict Resolution & Lone Working
- 9.00am–4.30pm, 17 June 2010
- Thurmaston Medical Centre, Leicester
We had a great practical training day: with 6 delegates attending. Matt is a very knowledgeable speaker who makes potentially dry topics stimulating and memorable. He runs Trust Interventions, a specialist learning and development consultancy. 4 of the delegates rated Matt as an excellent speaker and 2 as good. The delegates who attended either stayed the whole day or just came for the morning or afternoon thereby giving flexibility if both subjects not required. The Basic Life Support session in the morning was delivered in line with the Resuscitation Council UK guidance and was intended either as an update or for those who had never practised simulated Basic Life Support before. CPR/AED and accurate referral to emergency services skills were assessed and Matt provided delegates with a signed training record as evidence for their CPD portfolios. Overall this course addressed a balance of both theoretical and practical skills requirements with an opportunity to practise in a safe environment. In the afternoon the Conflict Resolution & Lone Working course was delivered in line with the NHS Business Services Authority Conflict Resolution National Syllabus and was intended either as an update or for those who had never attended such a course before. Overall it addressed a balance of both theoretical and practical skills requirements for conflict resolution but did not require delegates to undertake role play.
Course outcomes
It is intended that at the conclusion of the programme the independent practitioner will have:
- Recognise and respond to the sick patient / Perform accurate simulated practice of basic life support / Fulfil the requirements of the ‘chain of survival’ / Safely perform automated external defibrillation / Understand the safe management of the AED both in use and storage / Understand the importance of reflection and feedback on resuscitation episodes
- Describe common causes of conflict / Explore different forms of communication / Identify communication breakdown / Identify different models to resolution / Explore behaviour patterns / Identify warning and danger signs / Explore methods for dealing with conflict
Programme
| 09:00 | Registration |
|---|---|
| 09:30 | Introduction and BLS Demonstration
|
| 10:45 | Break |
| 11:00 | AED safety and procedure
|
| 12:30 | Lunch |
| 1:30 | Causes and Experiences of Conflict
|
| 2:45 | Break |
| 3:00 | Conflict Cont.
|
| 4.30pm | Close |
Matt gave out information booklets relating to both sections of the day.
Matt Jackson qualified as a Children’s Nurse in 1993 and spent a number of years working in a variety of hospital settings and then as a Team Leader in the early development days of NHS direct. He moved into teaching and training in 2003 as a Clinical Training Manager for Nottinghams PCT’s developing, commissioning and delivering a large portfolio of training courses, obtaining various teaching qualifications in line with the specialist areas of delivery. Matt has now worked independently to the NHS for 3 years having worked as a Co-Director for reputable training companies and now owner and Operational Director for Trust Interventions Limited. As a learning and workforce development specialist Matt contracts mostly to the NHS for the delivery of training and as a consultant mostly in the development of workforce functions for both commissioning and provider services. Current projects include the development and delivery of Core Governance training to NHS Nottingham, Nations Healthcare Nottingham, NHS Leicestershire & Rutland, Aramark Hotel Services, and General Practice. 
